At Buddy Hikers, we understand that travel plans can change. Our policies aim to balance flexibility with operational commitments. Please read below for detailed information.
Trekking Cancellation Policy
- Booking amount is non-refundable.
- If cancellations are made more than 30 days before the trek start date, 25% of the total trek cost will be charged.
- If cancellations are made 15 to 30 days before the trek start date, 50% of the total trek cost will be charged.
- If cancellations are made within 15 days of the trek start date, 100% of the total trek cost will be charged.
🌧️ Unforeseen Circumstances Clause
- In case of government restrictions, natural calamities, harsh weather, protests, landslides, or other unforeseen events, we will do our best to offer alternate plans or treks. However, no refunds will be provided.
- If a trek is called off at the last minute due to such circumstances, Buddy Hikers will issue a 100% trek voucher, valid for 365 days, which can be redeemed for the same or a different trek.
- If a trek starts but cannot be completed due to such events, no refund will be applicable.
- Any additional expenses arising due to these conditions (like transport, stay, food, etc.) will be borne by the customer. Buddy Hikers is not liable for these extra costs.
- Note: Cancellation terms may vary during peak seasons or for high-demand treks. Please confirm specific terms at the time of booking.
🛌 Stay Cancellation Policy
No refund in case of no-show or early checkout.
Free cancellation if done at least 3 days prior to the check-in date.
100% cancellation charge if cancelled within 3 days of the check-in date.